Frequently Asked Questions

Your guide to a seamless shopping experience with Arkray India.

How can I track my order?

Once your order is shipped, you will receive an email and SMS with a unique tracking ID and a link to monitor your package's journey in real-time.

What is the return and exchange policy?

We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.

What payment methods do you accept?

Arkray India supports various payment options including UPI, Credit/Debit Cards (Visa, Mastercard, RuPay), Net Banking, and Cash on Delivery (COD) for most pin codes.

How do I find the right size for me?

Every product page features a detailed size chart. We recommend measuring yourself and comparing it to our guide, as fits may vary between slim, regular, and oversized styles.

Do you offer international shipping?

Currently, Arkray India ships exclusively within India. We are working on expanding our reach to international fashion enthusiasts very soon.

What should I do if I receive a damaged product?

In the rare event that you receive a defective item, please contact our support team within 48 hours of delivery with photos of the damage to initiate a free replacement.